Hospitality Paradigm

“I liked best, BATNA and other tools used in negotiations”

“BATNA, U before I in BUSINESS, Preparation for Negotiations, TAG – these were some of the concepts which I particularly learnt.”

“Enjoyed the Role-Plays. This workshop expounded the practical aspects which will help me in day to day activities.”

“The theory and practical being merged with our day to day operations was what I liked most about this workshop”

“The role-plays were perfectly demonstrated and the practical approach towards learning the nuances of the subject was the highlight of this program. Everything was fantastically covered.”

“Identifying needs of the customer in simple ways, guiding and resolving issues in a better way – these were my key learnings during these two days.”

“Experience faculty with experience in hotels has helped my role as a Key Accounts Manager. The workshop contents and its relevance in my daily job was significant.”

“A practical workshop with a hands on approach rather than just theory. The role-plays were real life and related with our daily work situations and problems. I think we have covered everything in these two days.”

“I liked the session flow. Mental roadblocks were cleared and seeing situations from a different perspective were what I really liked about this program.”