Past Workshops

Two day workshop: “What the Front Line Manager needs to know about Selling”

Conducted for Operational team – ibis & Novotel Bengaluru Techpark

Group picture

Rajan in session

Rajan in session

Ramiah in Session

Ramiah in session

Venue: ibis & Novotel Bengaluru, Techpark
Dates: 15-16 Jun 2018

Participant Comments:

What I liked best about the program?

“The trainers taught us how to sell positively and gave solutions for the same. It connected very well with my specific requirements at work and through these sessions I was able to recognize my areas of improvement.”

“I enjoyed and learnt through the role plays and the various activities throughout the various sessions”

“The concept of talking less and listening more to my guests and the advantages and disadvantages of upselling were my favourite sections of this workshop.”

“Examples were absolutely real life and the sessions were conducted without much ppt presentations, making this workshop teaching style very unique and effective.”

“Connecting with the customer before trying to sell our product or service has made me rethink my way of selling.”

“A very useful workshop for professionals as well as at a personal level, where many myths of selling were shattered and I now think differently.”

“A very practical and interactive workshop where the faculty really stood out.”

“My favourite part of these sessions were on connecting with the customer and on asking questions.”

“The leading questions technique, understanding needs, and the role-plays conducted were of note wherein different methods to improve selling skills were taught.”

“This workshop has helped me to deal with the guest more confidently as I will now seek to understand his needs before trying to sell him anything.”