Programs
Hospitality Paradigm offers a range of sales and behavioural modules specially crafted for the service industry. We create and customize programs according to client-specific requirements. For more information, contact us.
Sales Modules
“Contextual Selling®”
Selling in a Contextual Framework
“What the Front Line Manager needs to know about Selling”
Effective Selling Techniques for Operational Managers
“You Win I win”
Skillful Negotiation
“The 80:20 Account”
Key Account Management
“No Discounts Please”
Value Selling Techniques for Major Sales
“The First 5 Minutes”
How to Cultivate New Customers
“I Do, I Do”
Customer Relationship Management
“We are Family”
Managing the Sales Force
“House That!”
Effective Salesmanship for Premium Property
Behavioural Modules
“Wake up and Smell the Coffee”
Change Management
“From Efficient to Effective”
Managerial Effectiveness
“Value Reengineering to Enhance GOP”
Operational Cost Optimization
“Guest Delighted”
Guest Service Management
“Talent Management”
Retention in a Competitive Environment
“The Emotionally Intelligent Leader”
Towards exemplary leadership
“I Love my Job”
Stress Management & Work-Life Balance
“I did it Our Way”
Enhancing Teamwork
“From Activities to Results”
Time Management
“The Fire Within”
The Importance of Self-Motivation